General Terms and Conditions applicable to sales made on our website www.ikilock.com
These Conditions of Sale are concluded on one hand by SAS GEMECOD, distributor of the brand IKILOCK, hereinafter “IKILOCK”, whose registered office is 2 rue de la Moraine 71370 ST CHRISTOPHE EN BRESSE, France, registered the Register of Commerce and Companies of Chalon sur SaÃ´ne under number 815 143 003.
The company can be reached by email by clicking on the contact form accessible via the site’s home page.
And the natural or legal person making the purchase of products or services of the company, the following, the “Buyer” or “Customer”
On the other hand,
It was exposed and agreed as follows:
The contract is concluded between simply GEMECOD and the Internet user.
GEMECOD is editor of products and services exclusively to consumers, marketed through its Internet sites (http: /www,ikilock.com).
The list and description of the goods and services offered by the GEMECOD Company can be found on the above websites.
GEMECOD activity is presented and explained as well as the destination of the products (sold to consumers) – cf. art. L111-1 of the Consumer Code.
Article 1: Purpose
These Terms and Conditions determine the rights and obligations of parties under the online sale of products offered by GEMECOD
The contract defines the obligations of the parties (seller: deliver the goods, Buyer: pay the price) – information obligation imposed by s. L111-1 c. consumption.
Article 2: General Provisions
These General Terms and Conditions (GTC) apply to all sales of products, conducted through the websites of the Company which are part of the Contract between the Purchaser and GEMECOD.
GEMECOD reserves the right to modify these at any time by publishing a new version on its website. The applicable Terms are those then being in force at the date of payment (or the first payment for multiple payments) of the order. These Terms and Conditions are available on the website of the Company at the following address: www.ikilock.com. The Company also ensures that their acceptance is clear and unqualified by establishing a checkbox and a validation click. The Customer declares to be aware of all these Terms and Conditions, and if any of the Specific Conditions related to a product or a service and accept without restriction or reservation. Customer acknowledges that it has received the necessary information and advice to ensure the adequacy of the offer to its needs. The Customer declares to be able to lawfully contract under French law or validly represent the person or entity to which it is committed. Unless proved otherwise the information recorded by the Company constitute proof of all transactions.
Article 2: Price
The cost of products sold through the websites are in Euros excluding taxes and precisely determined on the pages of descriptions of products. They are also indicated in euros all taxes (VAT + other possible taxes) on the product order page, and off specific shipping charges. For all products shipped outside the European Union and / or overseas territories, the price is calculated net of tax automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in some cases. These rights are not within the purview of GEMECOD. They will be borne by the buyer and it is responsible (declarations, payment to the competent authorities, etc.). GEMECOD invites in this respect the buyer to learn about these issues with the relevant local authorities. The Company reserves the right to change prices at any time in the future. Telecommunication costs necessary for access to the websites of the Company are to the Customer. If necessary also, the cost of delivery.
Article 2.1: Price –
The Company reserves the right to change prices at any time the products purchased by the consumer subscriptions.
Article 3: Conclusion of contract Online
The Client must follow a series of specific steps each product offered by GEMECOD order to carry out his order. However, the steps described below are systematic:
âž¢ Information about the essential characteristics of the Product;
âž¢ Product Selection, if any of its options and indication of essential data of the Customer (identification, address …);
âž¢ Acceptance of these Conditions of Sale.
âž¢ Check Items of the control and, if necessary, correction of errors.
âž¢ Follow the instructions for payment and payment products.
âž¢ Supply of goods. The Customer will receive email confirmation of payment of the order, and an acknowledgment confirming the receipt of the order. For products delivered, the delivery will be made to the address specified by the Client. For the purposes of proper implementation of the order, and in accordance with Article 1316-1 of the Civil Code, the Customer undertakes to provide his true identifiers.
The Seller reserves the right to refuse the order, for example to any abnormal demand, made in bad faith or for any legitimate reason.
Article 3-1: Conclusion of contract Online pre-orders
Throughout the process, GEMECOD guarantee their customers a maximum effort, honest communication and a willingness to carry out the manufacture of the products. There may be changes or delays and it is possible that unforeseen prevents GEMECOD to complete its product as promised.
If GEMECOD is unable to complete its products and keep its promises, it has not fulfilled its obligations under the agreement. He must use all reasonable efforts to find another way to carry out manufacturing to an end in the best possible way for its customers. If GEMECOD is in this position he will perform:
Post news to explain the work that has been done and what prevents him from completing the production as planned;
Work diligently and in good faith to complete the manufacturing of products out of the best way possible and within it communicates to customers;
Be honest and do not present the facts incorrectly in its communications to customers
The expected delivery date is an estimate of GEMECOD. The time can change as and when GEMECOD working product. GEMECOD communicate any changes to clients.
It is possible that GEMECOD having to send you questions regarding your door thickness dimension that you need to provide so that you GEMECOD sending cylinder adapted to your door.
You can change or cancel your appointment at any time as long as the order has not been shipped.
Article 4: Products and Services
The essential characteristics of goods, services and their respective prices are made available to the buyer on the websites of the company. The customer confirms having received a retail delivery charge and the terms of payment, delivery and execution of the contract. GEMECOD agrees to fulfill the Customer’s order within the limits of available stock products only. Otherwise, GEMECOD inform the Client. The contractual information is presented in detail and in French. According to French law, they are subject to a summary and confirmation during the validation of the order. The parties agree that the illustrations or photographs of the products offered for sale do not have contractual value. The validity of the offer of products and their prices specified on the websites of the Company and the minimum duration of contracts offered when they are on a continuous or periodic supply of products or services. Except in special circumstances, the rights granted hereunder are only the natural person who signed the order (or the person holding the address enamel release) .ConformÃ©ment the legal requirements for compliance and hidden defects, GEMECOD refund or exchange defective products or not corresponding to the order.
Article 5: retention of title clause
The products remain the property of the GEMECOD Company until full payment.
The ownership of the property remains GEMECOD until the customer has not paid the full sale price.
Article 6: Methods of delivery
The products are delivered to the shipping address that was specified in the order and the time specified. This delay does not take into account the order preparation time.
When Customer orders several products at the same time they may have different delivery times.
In case of delayed delivery, the customer has the option to terminate the contract under the conditions and procedures defined in Article L 138-2 of the Consumer Code. GEMECOD then reimburse the cost of the product and “go” under the conditions of Article L 138-3 of the Consumer Code. The Seller provides a telephone contact point (cost of a local call from a landline in France) stated in the order confirmation email to follow up the order.
The Seller recalls that when the customer hangs physical possession of the goods, the risk of loss or damage to goods is transferred to him. It is the Customer to notify the carrier any reservations about the product delivered.
Article 7: Availability and presentation
Orders will be processed within the limits of our available stocks and subject to availability from our suppliers. In case of unavailability of an article for a period exceeding 30 working days, you will be notified immediately of foreseeable delivery times and control of this article may be canceled on request. The customer can then request a credit for the amount of the item or refund.
Article 8: Payment
Payment is due immediately with the order, including for pre-order products. The Customer may pay by credit card and any other means of payment Contact GEMECOD. Cards issued by banks outside of France must be international bank cards (Mastercard or Visa) .The secure online payment by credit card is done by our PAYPAL payment provider. The information transmitted is encrypted in the rules of art and can not be read in transit on the network.
Once the payment is initiated by the Client, the transaction is debited immediately after checking the information. Pursuant to Article L. 132-2 of the Monetary and Financial Code, the undertaking to pay given by card is irrevocable. By providing bank details on the sale, the Customer authorizes GEMECOD to debit the amount on the card at that price. The Client confirms that he is the legal owner of the card to be debited and that he is legally entitled to use them. In case of error, or unable to charge the card, the sale is immediately canceled automatically and the canceled order.
Article 8-1: Delivery
The products are delivered to the delivery address you provided when ordering.
To ensure quality service, we use appropriate transport company with regard to the delivery address provided. Our orders can be shipped by shipping companies like UPS, Colissimo, Royal Mail, DPD or BPost. To track the delivery status of your order you will receive an email with a tracking number and delivery date.
Upon receipt of your order, we ask you to check the status of the parcel, its packaging and its contents in the presence of the employee of the shipping company.
If you notice any abnormality, real or supposed, you must: Follow the procedure for the transport company for such cases (in particular, report any damage or make any claims or reserves) and refuse the goods by making an immediate declaration to the employee of the shipping company that the products are not in good condition. Inform GEMECOD of these irregularities, specifying the order number.
Article 9: Withdrawal period
Pursuant to Article L. 121-20 of the Consumer Code, “the consumer has a period of fourteen days to exercise his right of withdrawal without any reasons or pay penalties, except , where applicable, the cost of return. ” “The period mentioned in the preceding paragraph shall commence with the receipt for the goods or acceptance of the offer for services.” The right of withdrawal may be exercised by contacting the Company as follows:
As required by law, you will find below the standard withdrawal form to send us to the following address:
2 rue de la Moraine
71370 – St Christophe en Bresse –
I, (e) [your name] hereby notifies you my withdrawal from the contract on the sale of the [product name] ordered [date] and received on [date]:
Name of the consumer:
Signature (only if this form is sent on paper)
In case of exercising the right of withdrawal within the aforementioned period, only the price of the products purchased and the shipping costs will be refunded the cost of return remain at the Customer.
Returns of products are performed in their original condition and complete (packaging, accessories, manuals …), preferably by registered mail with return receipt. they should if possible be accompanied by a copy of proof of purchase.
Any inappropriate use or misuse of the product, any damage to its appearance and, in general, any inappropriate use under normal conditions of use for the product, will void your right to return the product.
We will not refund a damaged or whose original packaging has been damaged, especially if the product packaging has been damaged during the return, GEMECOD refuse any refund.
Article 10: Guarantees
According to the law and French legislation. GEMECOD assumes guarantees: compliance and on the hidden product defects. GEMECOD reimburse the buyer or exchange the apparently defective products or not corresponding to the order placed.
The refund request must be made as follows:
The return must be previously authorized by GEMECOD; it must be accompanied by the return form provided by our customer services, printed, completed and attached to the returned product.
GEMECOD recalls that the consumer:
– Has a period of two years from delivery of the product to act with GEMECOD
– That the consumer can also be argued warranty against hidden defects of the thing sold within the meaning of Article 1641 of the Civil Code and, in that case, he can choose between canceling the sale or reduction of the sales price (provisions of Articles 1644 of the Civil Code).
Article 11: Claims
If necessary, the Buyer may submit any claim by contacting the company through the following coordinates firstname.lastname@example.org
Article 12: Intellectual Property Rights
Trademarks, domain names, products, software, images, videos, text, or more generally any subject of intellectual property rights information are and remain the exclusive property of GEMECOD. No assignment of intellectual property rights is conducted through these Terms. Total or partial reproduction, modification or use of such property for any reason is strictly prohibited.
Article 13: Force majeure
The implementation of the obligations at the end of this GEMECOD is suspended upon the occurrence of a fortuitous event or force majeure which would prevent the execution. GEMECOD notify the customer of the occurrence of such an event as soon as possible.
Article 14: nullity and modification of the contract
If one of the stipulations of this contract was canceled, such invalidity shall not entail the nullity of the other provisions that remain in force between the parties. Any contractual changes are valid only after a written agreement signed by the parties.
Classic management clause of the possible nullity of the contract.
Article 15: Protection of personal data
Under the Data Protection Act of January 6, 1978, you have the question to, access, modification, opposition and correction of personal data. The file containing the records has been declared to the National Commission for Informatics and Liberties (CNIL) By adhering to these terms and conditions, you agree that we collect and use this data to the realization of this contract. By entering your email address on any of the sites in our network, you will receive e mails containing information and promotional offers on products published by the Company. You can unsubscribe at any time. You just have to click on the link at the end of our e mails or contact the controller (the Company) by registered letter. We carry on all of our sites track attendance.
Article 17: Applicable law
Sale produced by GEMECOD is subject to the regulation of distance selling in force in FRANCE. If your order is for export, you are required to read, with local authorities, the entry requirements for specific goods and prohibitions may apply to the products ordered. It is your responsibility to make statements and mandatory payments to the competent authorities or officials in your country.
Responsibility for GEMECOD can not be committed if you do not respect the law of the country where you use the products.
The French courts have exclusive jurisdiction to settle any dispute arising out of these Terms & Conditions.
All clauses in these general sales conditions and all purchase and sale transactions contemplated therein, will be subject to French law.